Last updated: 1-6-2026
AGECS Solutions operates the website https://solutions.agecs-eg.com.
This Privacy Policy explains how we collect, use, and protect information when users visit our website, create an account, purchase products or services, or sign in using Google.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Billing and shipping information, where applicable
- Account login information
- Order and payment-related information
- Technical information such as IP address, browser type, device type, and website usage data
2. Google Sign-In
If you choose to sign in or register using Google, we may receive basic information from your Google account, such as your name, email address, and profile information, depending on the permissions you approve.
We use this information only to create or access your account on our website and to provide our services to you.
We do not request access to your Gmail inbox, Google Drive, Calendar, or other private Google services unless clearly stated and separately approved by you.
3. WooCommerce Orders and Payments
When you place an order through our website, we collect the information necessary to process your order, manage your account, deliver digital or physical products, provide support, and comply with legal and accounting obligations.
Payments may be processed through third-party payment providers. We do not store full payment card details on our website unless explicitly supported and secured by the payment provider.
4. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Process orders and payments
- Provide customer support
- Improve our website and services
- Send important account, order, or service notifications
- Protect the website against fraud, abuse, and unauthorized access
- Comply with legal obligations
5. Cookies
Our website may use cookies and similar technologies to keep users logged in, manage shopping cart sessions, improve website performance, and analyze usage.
You can control or disable cookies through your browser settings, but some website features may not work correctly without them.
6. Sharing of Information
We do not sell users’ personal information.
We may share limited information with trusted service providers when needed to operate the website, process payments, deliver products, provide analytics, or comply with legal requirements.
7. Data Security
We take reasonable technical and organizational measures to protect user information. However, no online system can be guaranteed to be completely secure.
8. Data Retention
We keep user information only as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information.
To make a privacy-related request, contact us at:
support@agecs-eg.com
10. Contact Us
For questions about this Privacy Policy, contact:
AGECS Solutions
Website: https://solutions.agecs-eg.com
Email: support@agecs-eg.com